Empowering customer service reps
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HomeCare Monday
July 30, 2018


Upcoming Events
Catching Up with ADMEA
The Alabama Durable Medical Equipment Association (ADMEA) recently held its annual convention. Industry experts were on hand with education and policy updates. Why should you attend your state’s convention? Find out at HomeCare.



How to Maximize the Role of the CSR
How to Maximize the Role of the CSR
Customer service representatives create a great experience for your customers. Focusing on employee engagement will empower your CSRs to be the cornerstone of your business. Read on at HomeCare.


How to Keep Your Best Aides Engaged
How to Keep Your Best Aides Engaged
Homecare aides represent one of the fastest-growing jobs in America, yet the turnover rate hovers between 40 and 60 percent. Reducing turnover is vital to an agency’s overall success. Find three ways to keep your best aides engaged at HomeCare.


Webinar sponsored by Change Healthcare
Best Practices for Optimizing Cash Flow
August 9, 2018 at 1:00 p.m. Eastern Time
Learn how managing billing processes and minimizing denials benefits your business—and your clients.
No cost to registrants
Register Now


White Paper sponsored by Philadelphia Insurance
Patient Assessment Best Practices
How agencies can protect caregivers, and those in their care
Read Now


Industry Insights
West Virginia Lawmakers Respond to Rural Reimbursement  
Retail Opportunities at Medtrade 2018  
BOC Hosts CDME Workshop  
New Health IT Role at CMS  
More News  


This newsletter is brought to you by our partners at Philips Respironics

Philips Respironics


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